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RULES

WELCOME to Club Carmel sponsored by Carmel Kitchen to reward its customers for their continued loyalty. Read the following to learn how to earn and redeem points, as well as the finer points of the Program’s membership requirements (“Program Rules”).

Club Carmel Membership benefits:
Acquire Club Carmel points (“Points”) redeemable for great rewards. Receive periodic email updates about special events and promotions that Carmel Kitchen will run from time-to-time – many exclusively available to our Club Carmel Members.

Club Carmel Membership requirements:
Be an individual over the age of 21 who is not a Club Carmel team member. Register on-line by providing first and last name, phone number, birthday, email address, and interests.

How to become a Club Carmel Member:
At A Participating Carmel Kitchen Restaurant: Tell your server that you want to join Carmel Kitchen’s Club Carmel. The server will provide you with an iPad to fill out in order to register for the program. You will immediately earn Points for food and beverage purchased that visit. Be sure to tell your server before you pay your bill.

You may also go online to carmel-kitchen.com/club-carmel and register online before you visit a Carmel Kitchen. You will be prompted with a temporary card number that you can hand your server when you get to Carmel Kitchen in order to receive your Club Carmel Membership Card. More registration information is provided below. Please register immediately. Carmel Kitchen has no ability to honor or protect your Points until you register, even if you report a lost or stolen Carmel Kitchen Membership Card.

How To Register Your Membership Card:
Visit our website at www.carmel-kitchen.com/club-carmel and follow the on-line instructions. You will need to provide first and last name, phone number, birthday, email address, and interests. The information provided during registration will not be sold or given to third parties (other than those who assist us in administering Club Carmel and agree not to use the information for any other reason). Carmel Kitchen may use information you provide us for internal marketing research. Please refer to our Privacy Policy posted on the Program Website for more details.

By registering you are agreeing that you have read and accepted these Program Rules as they may be modified from time to time and published at carmel-kitchen.com/club-carmel. Each time you participate in the Program in any manner (e.g. earning Points, redeeming Points, accessing our Website, etc.) you are agreeing to the updated rules, so please take a look at the updated Program Rules regularly. By registering, you are requesting that Carmel Kitchen sends you information about our special events and promotions via email. You can always unsubscribe to the email notices, but Carmel Kitchen won’t be able to tell you about Club Carmel benefits, send reminders about your Points and rewards or provide other important Program information. Please be sure to update your email address and personal information with any changes. Otherwise you may miss out on great benefits and other important Program information.

How To Monitor Your Carmel Kitchen Account:
Once you register your Membership Card, your “Account” is created that tracks your Points earned, rewards available, points until reaching Premier status and other activity. At any time after registration, you can log into your Account to review available Points, usage and other Account information.

How To Acquire Carmel Kitchen Points:
Points are accumulated after you are assigned a Member number (either at the restaurant or on-line). There is no limit to the number of Points you can earn or accumulate. Present your Club Carmel Card with your payment for food and beverage at a Carmel Kitchen participating restaurant, and Points earned for that purchase will be added to your Account.

Only the Member to whom the Club Carmel Card is issued may earn Points. The Member must be paying for the food and beverage to earn Points. The Member name on the Club Carmel Card must match the name on any credit card used for payment. Valid identification may be required. Club Carmel Cards are issued to individuals only, not businesses or other entities or groups. Reward Points are earned at the rate of one Club Carmel Point per one dollar spent for food or beverage at a participating Carmel Kitchen restaurant. No Points are earned for gratuities or taxes paid. Points are earned at the same rate when Carmel Kitchen gift cards are redeemed from Carmel Kitchen for face value. Points are not earned when gift cards are bought or for the value of coupons that are redeemed.

How to Redeem Points:
For every 200 points you earn through Carmel Kitchen’s Club Carmel, you will receive a $20 reward ($20 reward must be redeemed within 90 days of issuance). This bonus will be added onto your account every time you reach 200 points. When dining at any Carmel Kitchen location, you will receive your bonus when you present your Club Carmel card and it will be taken off of your total bill.

Premier Status:
Members may become a Premier member once they spend $400 at Carmel Kitchen during any six month period. Understand that to become an Premier Member, the member must spend $400, not receive 400 points. At the end of each visit, members will be notified of their total points earned, any rewards available, as well as their Premier status or how close they are to reaching it. As a Premier Member, you will earn 1.25 points per one dollar spent. Carmel Kitchen may change these perks if they choose to do so. If anything is changed you will be notified on Carmel-Kitchen.com and the rules will be updated to reflect the changes.

The Fine Points:
Memberships, Points and Dining Credit are personal and non-transferrable. Club Carmel Points have no cash value and cannot be redeemed for money. A minimum of 200 Points is required to redeem your $20 reward ($20 reward must be redeemed within 90 days of issuance). Club Carmel Points may expire if there is no activity on the Membership Card for twenty four months. If there is no Account activity (Points earned or redeemed) for any twenty four month period, Carmel Kitchen may cancel the Membership, deactivate the account and void any Points and rewards associated with the Account. Upon such cancellation, no benefits associated with the Membership may be utilized. Membership Cards are neither credit cards nor gift cards. No laws, regulations or restrictions that apply to credit cards or gift cards apply to the Program or Membership Cards. Because Points and Rewards are stored on your Club Carmel Membership Card, treat it like cash. If your Membership Card is lost or stolen (or your Membership number is known to others), contact us immediately at info@carmel-kitchen.com. Carmel Kitchen will attempt to transfer outstanding Points and Rewards to a new Membership Card, but Carmel Kitchen cannot guarantee a transfer. Carmel Kitchen has no ability to protect your Points until you register on-line, even if you promptly report a loss. Carmel Kitchen is not responsible for Points and Dining Credit associated with lost or stolen Membership Cards.

Participation in the Program, including the accrual and redemption of Points, is void where prohibited or restricted by law. All federal, state and local tax liabilities associated with the accrual or redemption of Points or otherwise arising out of participation in the Program are the Member’s responsibility. Ask your tax advisor for guidance. Carmel Kitchen may, in its sole discretion, change the Program Rules and/or any other rules governing the Program, including those relating to the accrual, use and benefits of Points, at any time with or without notice. This means, among other things, (1) that the accumulation of Points in connection with purchases at participating Carmel Kitchen restaurants or otherwise in conjunction with the Program does not entitle you to any vested rights with respect to such Points; (2) any potential benefit or Reward offered pursuant to the Program may be withdrawn or subject to new restrictions at any time; (3) Carmel Kitchen may add or withdraw participating restaurants and change the selection of available rewards or stop offering any particular reward at any time; (4) any potential benefit or reward offered pursuant to the Program may be withdrawn or subjected to new restrictions at any time; (5) all rewards and other benefits available through redemption of Points or otherwise in connection with the Program are subject to availability; (6) if a Reward is unavailable after the Reward is ordered in a redemption transaction, your only remedy will be for the appropriate number of Points to be restored to your Account. Carmel Kitchen reserves the right to terminate the Program at any time. Information about unredeemed Points and other termination processes and rights will be posted on the Carmel Kitchen website in the event of a termination.

Carmel Kitchen has the right to monitor all activities relating to your participation in the Program. If required by applicable law, if you violate any of these Program Rules or the terms and conditions of an offer related to the Program or otherwise improperly interfere or tamper with the operation of the Program or if your Account or Card usage shows signs of fraud, abuse or suspicious activity, Carmel Kitchen may freeze or close your Account, rescind any Points, or take such other action as it deems appropriate. If you have engaged in any fraudulent activity, Carmel Kitchen reserves the right to take legal action. In addition, you may be liable for monetary losses to Carmel Kitchen and/or any third party vendors, including litigation costs and damages, and you will not be allowed to participate in the Program in the future.

All decisions regarding the operation of the Program will be made by Carmel Kitchen in its sole discretion. You are responsible for reading and complying with these Program Rules and the terms and conditions of any offer related to the Program. Carmel Kitchen may provide additional information concerning the Program, such as FAQs, on the Program Website from time to time. All such additional information is provided subject to these Program Rules, and in the event of a conflict these Program Rules will control.

Rewards cannot be used to purchase Carmel Kitchen Gift Cards. Discounts or offers may be provided to you from time to time in connection with the Program. All discounts or offers will be subject to these Program Rules and may be subject to additional terms and conditions specific to each discount or offer, including expiration dates. The terms and conditions governing third party offers and discounts are solely the responsibility of the third party.

Carmel Kitchen makes no guarantees, warranties or representations of any kind concerning the Program or any Rewards or Promotional Rewards. Carmel Kitchen will have no liability for any delay in or failure of delivery of goods or services, whether by Carmel Kitchen or by a third party, relating to your redemption of Points. By participating in the Program, you release Carmel Kitchen from all claims and liability of any kind regarding the accrual, crediting and/or use of Points, the receipt or use of any Reward, or otherwise arising from or in connection with the Program. Carmel Kitchen makes no warranty, express or implied, with respect to the rewards or any other benefits, products or services that may be offered through the Program or information provided by third party product and service providers. Carmel Kithcne has no liability for any products or services provided by third parties, or for any errors or omissions in any materials supplied by the third parties or for any failure by any product or service provider to honor any applicable discount. In no event will Carmel Kitchen or any third party vendor be liable to you, or anyone claiming through you, for any direct, indirect or consequential damages, or lost revenue or profits, arising out of the acts or omissions of Carmel Kitchen in connection with the Program. Only the individual in whose name an Account is registered will be entitled to access that Account. However, Carmel Kitchen complies with court orders and subpoenas and cooperates with investigations by state and federal agencies. If requested by such authorities, your Account information may be shared with others with or without your knowledge or consent.